GDPR Compliance

Last updated: January 2024

birch-wolf is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines your rights and how we ensure compliance.

Data Controller

birch-wolf is the data controller for personal information collected through this website and our services. This means we determine how and why your personal data is processed.

Contact details:
birch-wolf
47 Commerce House
Bristol BS1 4JQ
United Kingdom
[email protected]

Your Rights Under UK GDPR

Right to Be Informed

You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR page.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month.

Right to Rectification

You have the right to request correction of inaccurate personal data or completion of incomplete data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including:

• The data is no longer necessary for the purpose we collected it
• You withdraw consent (where consent was the legal basis)
• You object to processing and there are no overriding legitimate grounds
• The data has been processed unlawfully

Right to Restrict Processing

You have the right to request restriction of processing your personal data in certain circumstances, such as while we verify accuracy or consider an objection.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will stop processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently engage in such automated decision-making.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to most requests within one month, though complex requests may take up to three months.

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so:

• Consent: You have given clear consent for processing for specific purposes
• Contract: Processing is necessary to perform a contract with you
• Legal Obligation: Processing is necessary to comply with the law
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights do not override these interests

Data Protection Principles

We adhere to the following principles when processing personal data:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimisation
• Accuracy
• Storage limitation
• Integrity and confidentiality
• Accountability

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours. Where the breach is likely to result in high risk to you, we will also notify you directly without undue delay.

International Transfers

Where we transfer personal data outside the United Kingdom, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk

Updates to This Information

We may update this page periodically to reflect changes in our practices or legal requirements. Please check back regularly for updates.